Government Digital Service, Cabinet Office
Who should we be talking to?
The Ideal Open Policymaking Team voting exercise is still ongoing (it runs throughout January) but even at this stage, two behaviours which require greater engagement with ‘frontline’ colleagues i.e. civil servants who are directly engaged in the delivery of policy, have made it into the ‘top ten’ :
- understanding how the end-user interacts with a policy area in practice and
- prototyping proposed solutions and processes,
Interestingly, the Civil Service Reform plan highlights the need for this too.
So, how do we get the input of our ‘frontline’ colleagues in these open policymaking discussions? In other words, who should we be speaking to and where are they hanging out? What’s the best way to reach them? I’d be grateful for any contacts or suggestions via the comment section, Twitter (on @adewunmi or @demsoc, with hastag #openpolicy) or email.
Also, it would be great to hear about the feedback loops that policymakers already have in place to get insight into how colleagues are grappling with the day-to-day realties of delivering policy.